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  • Report:  #109860

Complaint Review: Jdd Publishing Co.

Jdd Publishing Co. ripoff - would not honor refund & blocked my emails Smithfield Rhode Island

  • Reported By:
    — Fulks Run Virginia
  • Submitted:
    Thu, September 23, 2004
  • Updated:
    Fri, October 08, 2004
*REBUTTAL Owner of company: Why would we rip you off after 8 YEARS of web business? *Author of original report: After filing a ripoff report on Jdd Publishing I finally got a response *Author of original report: problem resolved at Jdd Publishing co

I made a purchase from Jdd publishing Co
with a 90 day money back guarantee. When I returned the merchandise for a refund they would not respond to my requests & finally blocked my emails.

Shirley
Fulks Run, Virginia
U.S.A.

3 Updates & Rebuttals

Shirley

Fulks Run,
Virginia,
U.S.A.

problem resolved at Jdd Publishing co

#4Author of original report

Fri, October 08, 2004

I received an e-mail,with an appology, from Jim Daniels at JDD Publishing Co, stating that my refund has been processed.Due to a flooding of e-mails at this time[mostly junk]mine had apparently been lost.I know believe Jim Daniels to be a man of integrity & this was an honest mistake.

Shirley

Fulks Run,
Virginia,
U.S.A.

After filing a ripoff report on Jdd Publishing I finally got a response

#4Author of original report

Wed, September 29, 2004

After filing a ripoff report on Jdd Publishing I finally got a response "apparently my email problems got resolved". It was a very nasty letter, practically calling me a liar & asking me "why the company would want to rip me off"? ;but didn,t discuss the refund problem.
They also didn,t say why they apparently ignored the fact that I had returned the merchandise by postal service according to their "refund policy."

Jim Daniels

Smithfield,
Rhode Island,
U.S.A.

Why would we rip you off after 8 YEARS of web business?

#4REBUTTAL Owner of company

Fri, September 24, 2004

We responded to all requests but the customer obviously did not received email replies, perhaps due to email filters.

We ALWAYS issue refunds upon request. We have an 8 year track record for providing excellent customer support which has resulted in an impeccable business reputation.

See http://www.make-a-living-online.com/letters.htm for what our customers say about us, or search google.com for JDD Publishing and you'll find the truth.

It's unfortunate that one individual with email problems would go out of her way to bash one of the web's most established and respected businesses.

JDD Publishing
http://www.make-a-living-online.com

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