Complaint Review: jEAN

I called AARP ALLSTATE Roadside towing services on 8/23/2012 at 7:02pm after my car cutoff while   traveling on I-20 Interstate.  I managed to Exit off the interstate after my car cutoff.   I gave the service rep. my location and I was told to called back when I have more information on my location.  I SCREAMED at the service rep. that I'm stranded on side of the road, it's raining and the weather is very bad.  It took the service rep. over 30 minutes or longer to help me.  while I was waiting for the service rep. to come back on the phone, I flagged down a local sheriff and she was upset when the service rep told me that  it would take 85 minutes for a towing service to come. The sheriff called the same towing service and told them I need help and 85 minutes is to long for me to wait for service,so they arrived in 20 minutes.  I'm canceling my towing service membership.