Jefferson capital I paid it off 2 times. They refuse to remove it from my credit report, told me if i continue to call it will get worst. Dallas ga.
I signed a contract with verizon in 2004. Paid it off in 2005. THe employee for verizon did not put it in the system as being paid in full. It was sold to Jefferson capital. I disputed the dept because it is 2019 and the contract was signed in 2004. I paid it off for a second time because i am trying to get a home loan.
They added it back to my credit report as still under dispute. It is paid in full. I called them back and they told me it is closed and if i continue to call it will get much worst for me and never come off. I ask to speak to a manager they refused. I called back and they stuck it on my credit report as not being paid and still under dispute.
1 Updates & Rebuttals
FloridaNative
West Palm Beach,Florida,
United States
Solution
#2Consumer Comment
Wed, October 23, 2019
There are a couple of remedies for you. First, contact the CFPB and provide a copy of your documentation of payment and the date of original debt (2004). Second, provide the same information to your mortgage loan officer. The loan officer will have run into this before if they have had origination/mortgage application experience for very long. They will have a process you need to follow. I hope by now you have closed anyway. Reporting to CFPB gets a rapid response from the collections agency - usually.