Complaint Review: Jennifer Leather

I had purchased a Couch and love seat from Jennifer Leather. I had also obtained a service contract for the couches. Though utmost care has been taken of the couch, the couch had a couple of nicks. I had called Jennifer Leather (JL), and JL had sent an employee and serviced the Couch. However, the service was not done properly, and the nick has become larger. I went to the Jennifer Leather showroom, and complained about the service, and I was told there was nothing I could do about it, but as I had bought the Lifetime Protection Plan, I was eligible for a replacement of the leather furniture. I requested a replacement, but my requests have been ignored.

On looking at this website, I see several individuals having similar problems. I plan to file a class action suit against Jennifer Leather. Anyone interested in joining me in the suit may email me