Jennings Chevrolet Jennings VW Bait & Switch Glenview IL Illinois
Bait & Switch
They wasted quite a bit of my time playing games. They agreed to beat the price of a quote I received from another dealership, they insisted everything was all set. I verified many times and was consistently lied to. I come in to sign and Surprise! They tried to hit me up for a payment that is $89.00 more! Their response? Oooops, our error & sorry. Apparently, they don't know how Chevy rebates work. That's it. I refused the deal with the outrageous lease payment. They deliberately lied to me to keep me out of the market and not get the other deal and switched everything up, literally the last minute. These folks think it's OK to lie to their customers. They kept me on the back burner just in case they did not meet their monthly quota, stretching out my lease process and when they hit their quota, they all of a sudden, could not match the deal they in writing, said they would. I did report this to the BBB and Atty General's office.
1 Updates & Rebuttals
The Dog
United StatesLooks Like Education Is In Order
#2Consumer Comment
Wed, October 31, 2018
Why are you even messing around with a CAR FLEASE? In a FLEASE, there is much more profit than a buy which means more commission. Because there's more commission, the incentive to DEFRAUD and DECEIVE the potential is much higher, as you have seen! The extra profit in part, comes from the numerous front and back end PHONEY FEES. At the end of the FLEASE, you set yourself up for another profit center...the grossly exaggerated wear and tear con-game where they bill you for all the bogus wear, take your money and NEVER repair any of the bogus wear and tear and THAT'S A FACT! You say you contacted the BBB. Let's get out the puke bucket! Who do you think the BBB is? Here are MORE FACTS! The BBB and all their BS is NOT part of ANY government body! The BBB-BS is NOT part of ANY law enforcement agency! The BBB-BS has ZERO POWER to do anything! The ONLY PURPOSE of the BBB and their BS is to SELL their PHONEY "accreditations" and their PHONEY "ratings". Any business can BUY whatever rating they wish. As is very apparent, the BBB-BS goes to great lengths to DECEIVE the public they are part of law enforcement. This is exactly why they call themselves "the bureau". The BBB has ZERO POWER to do anything. They cannot force any business to do anything. The BBB-BS is just as much a putrid scam as is the con-artists in the car business. So then, two important points for you and our other readers: Any CAR FLEASE is a horrendous deal for the consumer. The BBB-BS is a well known useless con-game which anybody who's been in business longer than fifteen minutes knows fully about and knows the BBB M.O. like the back of their hand!