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  • Report:  #23009

Complaint Review: JetDock Systems Jet Dock Systems

Jet Dock Systems ripoff deceptive company ruined watercraft hull no customer service skills cleveland Ohio

  • Reported By:
    durant ok
  • Submitted:
    Wed, June 19, 2002
  • Updated:
    Wed, June 19, 2002
  • JetDock Systems, Jet Dock Systems
    jetdockboatlifts.com
    cleveland, Ohio
    U.S.A.
  • Phone:
    800-538-3625
  • Category:

Company's website states that their product will not mark up the hull of the watercraft. I used this dock for two days and received extensive scratching to the hulls of my brand new watercraft.

I contacted the company and sent them pictures of the damage. They told me that their product doesn't mark op the hulls, that something else caused the scratches. Their dock is the only thing my craft have been on. They offered no help.

When I asked to speak to someone higher in the company, they refused to talk to me. They actually said "he refuses to speak with you".

I told them I only wanted a refund because I am afraid to use their dock and subject my watercraft to further damage. If I can't get something done I will have wasted $3000 on something that only tears up my watercraft.

Keith
Durant, Oklahoma

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