Jewelry Television billed me double for a purchase atlanta, Georgia
I ordered two bracelets, one sapphire, one ruby priced at $39.99 each. The Sapphire one came first
then a few days later the ruby on e arrived.
The bill came with charges of $46.98. $6.99 was shipping for both bracelets.
The bill was for only the Sapphire bracelet. I wrote a check for $46.98 on November 14,.2012
I received a bill to day Dec. 12,2012.
It shows the payment for $46.98 but now shows both bracelets with two charges of$39.99
total of $79.98. They never took off the $46.98 I paid. I only owe them $33.00.
I wrote a check for $33.00 and a letter to them and the place where the payment goes about this so will be mailed tomorrow. I guess I will wait and see what the results are. I am just tired of being ripped off.
1 Updates & Rebuttals
JTV Laura
United States of America3 Bracelet Orders
#2UPDATE Employee
Mon, December 17, 2012
Paula,
We apologize for the confusion. According to our records, we show you ordered a bracelet on 10/19/12 - order 80634718, using your Preferred Account card for the amount of 46.98. That is the
first bill you should have received.
Then, on 11/05/12 we show you order two additional bracelets - orders 80912410 and 80912220 each costing 39.99, also using your Preferred Account.
The first bill you should have received would have been for the 10/19 purchase of 46.98. The second bill for 79.98 would have been for the purchases on 11/05.
If you have any other questions about your orders or account, we'll be happy to help. Give us a call at 800-581-3002. ~JTV Laura