Jewish Community Center Sold Punch Cards for Public Classes Then Stopped Having Classes Ripoff Louisville Kentucky
I participated in aquatics classes at the Jewish Community Center in Louisville Ky for about five years. I purchased a punch card for the classes as I was not a member. Then the policy changed & you had to be a member to take the classes.
I had purchased 4 punch cards that were not used. On May 17, 2006 I returned the blank cards and asked for a refund. On May 24 I received a call from a man who said he could find no record of my purchasing the cards. He said he would keep checking and call me back.
I never heard from him so I called again on July 31. No one answered so I left a message explaining the situation. I have never heard from them. On Aug 23, 2006 I called again & left a message for Rachel Wade in the business office. No one returned my call.
I purchased those cards for sometime ago and paid $25 for each card. I would like to have my $100 returned. They won't let me take the classes & they won't give my money back. Thank you for any help you can give me.
Gail
Louisville, Kentucky
U.S.A.
6 Updates & Rebuttals
Mike
Radford,Virginia,
U.S.A.
It's a bogus reason to refuse to pay.
#7Consumer Suggestion
Tue, August 29, 2006
The only reason that the center could use to refuse to pay is if they believe the cards being presented are fake. Demanding proof of purchase will not prove that the particular cards in question are genuine, or were purchased by the person trying to redeem them. The center is just giving her a runaround as a bogus reason to refuse to pay.
The victim here (or if not her, someone who didn't keep a hold of their valuable prepaid admission cards, but that is none of the JCC's business) paid upfront for a service that the center now refuses to provide. A refund must be issued.
Peter
Pony,Alabama,
U.S.A.
Actually, Mike, you're wrong
#7Consumer Comment
Tue, August 29, 2006
Mike wrote: "Those cards are a bearer instrument, like a lottery ticket."
No, they are not. There is obviously a reason why the community center will not provide a refund and why they cannot seem to locate any proof of purchase. We are only seeing one side of the story here.
Mike
Radford,Virginia,
U.S.A.
Shouldn't have to prove she purchased the cards.
#7Consumer Suggestion
Mon, August 28, 2006
Those cards are a bearer instrument, like a lottery ticket. If you hold a winning lottery ticket, the state will pay you without demanding proof that you purchased the ticket. They weren't going to check if she was the purchaser when she was able to use them to go to the classes. Unless they have reason to beleive the cards are counterfeit, whoever brings them in should be able to redeem them.
Mike
Radford,Virginia,
U.S.A.
Shouldn't have to prove she purchased the cards.
#7Consumer Suggestion
Mon, August 28, 2006
Those cards are a bearer instrument, like a lottery ticket. If you hold a winning lottery ticket, the state will pay you without demanding proof that you purchased the ticket. They weren't going to check if she was the purchaser when she was able to use them to go to the classes. Unless they have reason to beleive the cards are counterfeit, whoever brings them in should be able to redeem them.
Mike
Radford,Virginia,
U.S.A.
Shouldn't have to prove she purchased the cards.
#7Consumer Suggestion
Mon, August 28, 2006
Those cards are a bearer instrument, like a lottery ticket. If you hold a winning lottery ticket, the state will pay you without demanding proof that you purchased the ticket. They weren't going to check if she was the purchaser when she was able to use them to go to the classes. Unless they have reason to beleive the cards are counterfeit, whoever brings them in should be able to redeem them.
Peter
Pony,Alabama,
U.S.A.
The solution is simple!
#7Consumer Comment
Mon, August 28, 2006
If no one can locate proof that you purchased the cards, why not simply provide them with your receipt to show proof of purchase? Or a credit card bill showing the institution's name and amount charged? Surely you can provide the information that can prove that you purchased the cards, and this situation will blow over.