Complaint Review: JG Tax Group

I got way behind with my taxes and the IRS put a levy on me so I figured I needed a high-powered specialist.  I paid 3 to 4 times the normal rate for each years preparation and got services that were no better than if I had walked in off the streetinto an HR Block office.

The salesperson that onboarded me was very good...attentive, reassuring and caring about my situation.  But then I was assigned to the person that was the go-between for myself and whomever was actuallty preparing my taxes...they dont let you speak to the actual preparers.  Without going into to much detail there was a fair amount of work to do around accounting for stock sales and they were not willing to do it.  I had to spend hours and hours putting everything into a spread sheet so that it was easy for them.  Not what I expected for the premium rate.

Still, i figured I was paying for the "juice" they had with the IRS.  Well, after submitting the returns they prepared I just got notice from the IRS that, in spite of my 2009 returns being corrected and showing that I owed nothing (in fact, I was due about $11K which i could not collect since I was over the time limit), I just received a letter today that they are going to move forward with a levy if I dont pay them $10K within the next 2 weeks.

And where is JG Group to correct the situation?  Nothing!  

Dont make the same mistake i did.  You are better off going to any budget tax prep service rather than "The Nation's Most Experienced Tax Preparers".