Complaint Review: Jiangsu TISCO TPCO Metal Materials Co. Ltd

On 8th July we put and order under proforma invoice number HL20220707 for 3,575.20 USD, with delivery time of 30 days.

On 19th July your company demands us 605.88 USD more for the order, we sent the balance on 21th July due the hurry.

On 23th August, they say us they can not make our order, (2 days after the delivery time). Due the hurry we put same order to another partner in China and furthermore, the same day, the company sent a proforma invoice demanding more money (At this time the price it is over the market target far away).

On 25th August we started to demand the refund of our money, and the salesman told us they can not do anything, so she gave us Sam’s contact (Manager), we spoke with him, and until now there is not any answer for the refund, he offered us a change of material but at this time we already put the order to another partner.

On 9th September the salesman gave us the contact of company big boss (Mr. Wang), to speak with him, he promised he wanted to cooperate with our case.

On 20th September we made a proposal to transfer fund to a partner in China.

Until now they promised they will return us our money without success.

Sam’s contact +8613395131528

Lorena’s contact +8613395131508 wechat ID wxid_u8qmq8b1zjum22

Company owner’s wechat ID yui852147m

Bank Data

Account Name: Jiangsu TISCO TPCO Metal Products Co., Ltd

Account Number: 705098165

Beneficiary Bank: Citibank N.A., Hong Kong Branch

Bank Address: 3 Garden Road, Central, Hong Kong

SWIFT BIC: CITIHKHX/CITIHKHXXXX

Branch Code: 391

Bank Code: 006

We want the refund of our 4.181,08 USD