Jiffy Lube # 438 My daughter who is 17, went in for an oil change only and they charged her $127.30. They also changed the air filter and changed the radiator fluid. They said they asked her. They lied. Turnersville, New Jersey
My daughter who is 17 went to Jiffy Lube for a basic oil change with a $10.00 off coupon. The total cost for it should have been $25.99. Instead she left paying $127.38. They also changed the air filter for $22.99 and changed the radiator fluid replacement for $69.99.
This was a total rip off. In speaking to the manager of Jiffy Lube, he said they asked her about it first. My daughter said they did mention the air filter, but did not say anything ab out the radiator fluid replacement. The manager just kept saying well we asked her.
I will never use Jiffy Lube again and neither will anyone I know. They took total advantage of a 17 year old.
1 Updates & Rebuttals
MochaG
Springfield,Virginia,
United States of America
Well
#2Consumer Comment
Mon, March 12, 2012
To me, this could be either way. They might have said the truth, but you would take side and words from your daughter. I have used their services many times for many years and they did ask up front before they started working on it. Anyway, this report is too obscure because it is bias. The reporter is not there but take his/her daughter's word for the fact. Maybe it could be used as a caution to anyone.