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  • Report:  #897959

Complaint Review: Jiffylube# 1632

Jiffylube# 1632 Andrew Hammond,manager I went in for an oilchange on 6/10/12, they sold me additional work. I was sold additional work. Dorchester, Massachusetts

  • Reported By:
    Anthony — Dorchester Massachusetts United States of America
  • Submitted:
    Fri, June 15, 2012
  • Updated:
    Sat, June 16, 2012
  • Jiffylube# 1632
    950 Morrissey Blvd,
    Dorchester, Massachusetts
    United States of America
  • Phone:
    617-265-1272
  • Category:
I went in for an oil change. I was sold additional work. I was charged for "Serpentine" belt work.

3 Updates & Rebuttals


The Outlaw Josey Wales

Golden Meadow,
United States of America

You made it Bubby

#4Consumer Comment

Fri, June 15, 2012

 Now it is official, welcome to the newest member of Team Rebutt, so to have more from the Great White North


Bubba Lee

REd Deer,
Alberta,
Canada

How is this a rippoff?

#4General Comment

Fri, June 15, 2012

If the belt was glazed or cracked, if one of the pulleys was noisy or worn this is a legitimate repair that is quick, easy, profitable and keeps you and your car safe. The perfect repair to be done at a quick lube.

SO HOW IS THIS A RIPP OFF?

The only way this would be a Legitimate RIPPOFF report is if the repair was not needed. If they were RIPPING you off they would have sold you coolant, transmission fluid and brake fluid flushes. Follow your manufacturers recommendations on these things!


IamGood

Fort Worth,
Texas,
USA

this charge appears to be legit

#4General Comment

Fri, June 15, 2012

I googled this type of work, it appears to be legit.  I have never had a problem with Jiffy Lube doing work that wasnt necessary.

from web
A serpentine belt tensioner is designed to automatically hold a predetermined amount of tension on a drive belt while the engine is in operation. If the drive belt is loose the tensioner has failed or the wrong size belt has been installed. The tensioner should be about half way through its travel to hold proper tension, most have a gauge stamped on them to determine belt stretch for replacement On rare occasions an engine can buck or jerk at start up and can suddenly cause a belt to jump out of place. Other problems can occur if the belt itself snaps this can be due to fatigue of the belt. The most common reason for the belt to snap is age coupled with the natural wear and tear of the belt. Before belt tensioners there was a simple adjustment bolt that was used to set the tension on the belt. The disadvantage to this set up is once the belt stretches slightly it would have to be re-adjusted. If re-adjustment is not performed the belt can create a loud screeching noise. A belt tensioner consists of a main body, swing arm, tension spring, pulley and pulley bearing.

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