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  • Report:  #928213

Complaint Review: Jim Gonzalez Htp Company

Jim Gonzalez Htp Company Michael Gonzalez Liars and Fraud, Promised me returns and got me nothing , Internet

  • Reported By:
    DM Company — Columbia South Carolina United States of America
  • Submitted:
    Thu, August 16, 2012
  • Updated:
    Wed, September 05, 2012

One day i get a call from a marketing company and 2 minutes into the call i get transferred to some guy named Jim who is the the vice president. He starts explaining to me how he can get me to the top of the search engines and that my profit could quadruple. So i start listening to what he has to offer and it sounds like it could make a difference. He had a lot of references and showed me results he gained.

SO i went ahead and signed up for the account on a month to month basis and right away Eric the project manager gave me a call and it sounded like everything was on its way up. BOY was i wrong...

The First Day, Eric did everything to get me started and going and said everything will be fixed and you should see results in the 2nd month. To my kindness, i gave them 3 months and not one thing was done besides the link building. Not only that, Jim told me i was on a month to month program and on the contract it stated 4 month commitment and then another renewal for 6 months. Are you kidding me.?

Right away i knew i had to end the contract and move on and the one problem was they would not leave you alone and they kept offering me more links and keywords, but i was curious if my budget could have got all that, how come i didnt get it in the first place.

I am very unimpressed with Jim and his employees. I now have a local SEO company in SC that is not only cheaper, but fixed everything in the first month and im seeing alot more progress and returns. They do seem like a good company, but with the way they handled my account and the progress i saw, i dont think i can ever work with them again.



1 Updates & Rebuttals


HTP Company

United States of America

Unable to verify this claim

#2UPDATE Employee

Wed, September 05, 2012

I am an employee of HTP Company and we take customer concerns very seriously. I would like to note two things on this issue.

First, with great care we mined through our database of customers to see if we could find who this would have been that was so
unpleased that they would leave this report. We couldnt find any customers in our database that were from Columbia, South Carolina and had company name even remotely similar to DM Company.

Secondly, if this customer has an issue, although their claim is that they are no longer doing business with HTP, if they were to come forward we would put forth our very best to identify what the issue was, and where we may have been at fault and make good on this customers experience.

Unfortunately, in this day and age, customers or even employees can come and go while having plenty of venues to get even with a businesses while maintaining the advantage of anonymity that the Internet provides. With that said, we would like to make clear that at HTP we want to exceed customer expectations and that a customers business is always very important to us.

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