Complaint Review: Jitterbug

Please do yourself a favor and avoid this company.  Their phone is not as good for seniors as they advertise.  The menus are odd and confusing.  The phone is slippery, hard to handle because of its high gloss finish rather than grip finish.  The phone is not loud enough for the hearing impaired.  The ringer is not loud enough.  Their website is unreliable and making a payment is often troublesome.  I was often double billed and had to spend a lot of time getting that cleared up.  They have expensive overage charges and ticky tacky fees that will run your bill up.  They employ high pressure sales tactics whenever you have to call them with a problem.  Their customer service reps are often condescending.  Tried the service for a few months, but so many problems I'm trying to cancel, but they won't let me until next month.  I hope I'm able to cancel without further issues.  This company scares me.