Complaint Review: JL Hair Realty

We have been in business for over 45 years, have rented to over 35000 residents in that time.  The majority of our business is repeat and referral residents.  We are proud of what we do.  We sponsor a youth center for kids open 3 days a week with snacks and activities.  We are proud of being a Christian business.  The first thing to ask a complaining tenant is do you owe them money.  

This particular case there was a court case and they counter sued,  Their suit was dropped, they owe us over $1500 and we have pictures to support our case.  We have 8 employees who take pride in providing affordable housing to our residents.  The bad tenants are few, the majority of our residents are hard working good people.  We work hard to keep them satisfied.  

I know what you mean I stayed there with my fiance and son in like 2012. We went through similar situation but we got a fully furnished place from them on Euclid and East Michigan Street.  Upon moving in we immediately started waking up with huge itchy red bumps, my son and I at first and mine's seem to be worst huge and drainage.  We complained the next day we received notice about bedbug complaints, that they would be applying treatment for it and inspection.  We now knew what it was an infestation of bedbugs. They came and sprayed the units the following morning early banging on the doors very loudly, at this time I met my neighbors which I happened to grown-up with one of them.

We were talking I was telling them I moved in to the unit upstairs they both were shocked that I lived in the unit. They explained how the previous tenants were living in the home just two days prior to me moving in . How they had dogs. Which my socks and anything that hit the floor would be covered in pet hair, which was still there but couldn't see it until it was on your clothes or something you sat down.  They also stated that they also told me they were always constantly scratching and getting bites up in the same unit .

One neighbor had given me a huge bottle of bedbug spray that he had on his bedside and told me he had them when he moved in. I complained to the office, they said they would come look at it and change my furniture out but was very rude and nasty about it and didn't want to remove it. They arrived days later with a new bed and couch they left everything else there from chairs to dressers etc. Upon entering they asked us where the bedbugs came from and stated that it was never a problem before as if we brought them I responded that my neighbors seem to think differently and show him the treatment I was given and told him about the letter I received from them about bedbugs.  

He  attempted to act like he knew nothing about it or the bugs and saying that we spray for bugs once a month and the letter was just a precaution. Liar is what I thought to my self. We constantly afterwards were bitten they just sprayed every time we called no professional just JL Hair Realty Family members at the door Cheap as they can be. After about a week at that location the female tenant that wasn't out there when I met my other neighbors was moving out it was about 5:00 p.m. when she started loading her car out of nowhere.  

I said hello as I was smoking by my car as she replied she started to vent and told me that JL Hair cam and sprayed for bedbugs and left her a notice that they were in here unit, she came home and went to change and bedbugs were all in her closet, behind her bed just about everywhere she looked and she was moving due to the fact she has been there for about three weeks and her and her children were getting bites every since but didn't know why and she didn't see a bug til that day. She was forced out with only a few items a couple pairs of clothes that they were headed to wash and try to heat treat with the dryer. She told me when she moved into the unit she had them remove all there furnished items, she brought her own couch, bed, tv etc.

Now she can't take it with her she was crying and went about her way. But that was just the start. Less than 48 hrs. Later they had another women and children in the unit. I was bathing one day and notice the water didn't go down like should so I got out my fiance who just finished the dishes let out the water and it all backed up into the the shower with a raw sewage smell and look. I was fed up with the unit.I inspected the rest of the place so I could give JL Hair to fix. It was everything every drain backed up I noticed you didn't need a key to enter the apartment just a few wiggles and it unlocked itself.

Behind every curtain the blinds were broke, floors all cracked up old behind there furniture it was holes and it had previously been set up with bug traps. Anything you could think of was bad. After I complained about it all it was just noticed I was forced to contact the board of health Health and Hospital. The State officia over the 46201 areal got mad  and told me we should've known about places like that and he said he would call JL Hair about five minutes after a truck came to a screeching halt outside, it was Jeff who is the son of  the women who is a Hair who took over for Hair Himself Because he was on his death bed at the time. He was furious that we called the board of health on them then tried to plead with contacting them first I replied I did several times but nothing done.

He tried to blame Pam who works at the office, he fixed ny wall socket and left said he needed parts and would returned,  never did. Nights later the fire department pulled up to our building said the new neighbor went to hospital something about carbon monoxide poisoning and checked for carbon in the air they broke in her apartment to check then called gas company to come out he pulled instalation out the side of the building because he couldn't get in the basement to check for gas leak didn't find. To make a long story short we ended up having to leave thr property they filed an eviction notice showed up to court blamed us for the holes the blinds the floor and what the gas man did to installation and it came up to 1500 dollars and the won because I was late by five minutes to court.

This resident was on a two month lease, she did not pay rent for the last month she was there, we obtained possession thru filing a court case.  She did not maintain the unit, we have pictures.