JNL Apparel and Beyond Thank you for placing your order with JNL Apparel! This email is to confirm your recent order. You will receive a tracking number to your email address and/or phone when your order ships from our facility. Date 12/03/2014 Shipping address **** Tulsa, Oklahoma **** United States Billing address **** Tulsa, Oklahoma **** United States 1x Custom Dallas Cowboys Nike Turbo Shox Team Shoes - 11 / Men's for $229.00 each Subtotal : $229.00 USD Shipping : $9.00 USD Total : $238.00 USD Think texas Internet
Always get kids new shoes for Christmas. This yr wanted to get husband dallas cowboy shoes. We alway wear our shoes out so I wanted to get nice ones for him. Ended up costing me $238 and now the site is gone. Took money out of checking Friday dec. 5. got email that I would get email when shipped. Checked my account that money was taken and no email. This is all I got.Thank you for placing your order with JNL Apparel!
This email is to confirm your recent order. You will receive a tracking number to your email address and/or phone when your order ships from our facility.
Date 12/03/2014
Shipping address
Brenda Guthrie
****
Tulsa, Oklahoma *****
United States
Billing address
Brenda Guthrie
****
Tulsa, Oklahoma *****
United States
1x Custom Dallas Cowboys Nike Turbo Shox Team Shoes - 11 / Men's for $229.00 each
Subtotal : $229.00 USD
Shipping : $9.00 USD
Total : $238.00 USD
dont have the money to give away. What do I need to do bout getting my $238 back. we live off one income and ssi and I really need money back. Please help me. Grandmother of 11 grandkids. Brenda
7 Updates & Rebuttals
BrendaG
Tulsa,Oklahoma,
Not jnl number
#8Author of original report
Wed, January 07, 2015
918/982/2433 is not jnl number. I screwed up filling report and placed my number there. I ordered some Dallas cowboys shoes for my husband and found out 5 days later this was a scam. I called our bank and told them what happened and they put the $239 back in my checking account, canceled my debit card and sent a new one to me. If u was ripped off too notifiy bank or credit card company. Calling 918 982 2433 won't help u. All I can do is tell u the same thing I'm posting. Please call bank or credit card Company.
jfrdallas
Chattanooga,Tennessee,
Still Waiting - But Credit Card Company Notified
#8Consumer Comment
Fri, January 02, 2015
Hi, I just wanted to add my experience so far. I received a confirmation email of my order (which also contained a name (lanette stephens jstephens@apparelandbeyond.com)and have replied to that email with an update status request, but haven't received a response. I saw their site was under construction, but now that has gone. They're still on Twitter, but have an automated response saying "Thanks for the follow. Please "like" our Facebook page."
I did call the 888 phone number listed above and left a message.
I contacted my credit card company and they said there was a "hit" for the amount of the purchase, but that it had not yet been charged. They indicated this was what a "legit" company would do and that normally the card isn't charged until it has been shipped. Since the company indicated it could take between 4-6 weeks (I ordered them on Dec. 1), I'm giving them a little more time. The credit card company has a notation so they're on alert for any possible fraud, in which case I will just close that card and get a new number.
Hoping this bodes well for us, and all here involved.
djsexysmooth
REDONDO BEACH,California,
jnl apparel
#8Consumer Comment
Fri, December 19, 2014
I just wanted to say I thought the same about jnl apparel because I ordered shoes on Nov 4 and when I tried checking the website it was gone. I called 888 204 8767 all I received was voice mail but on a good note I did receive my denver broncos nike shocks today so I'll say just be patient my shoes arrived 20 mins ago..
BrendaG
Tulsa,Oklahoma,
That's my number
#8Author of original report
Mon, December 15, 2014
The number on here is mine. Guess I filled out report wrong and placed my number as jnl. Now being harassed by people. Please don't call (((Redacted))) looking for JNL
tami
Delaware (DE),Delaware,
police
#8General Comment
Thu, December 11, 2014
Same thing has happened to me. I have called the local police department at 903 654 4900. They will put you through to a police officer I have one working with me now.
the address for JNL apparel and beyond is 316 Factory Outlet Dr in Corsicana Texas.
report what has happened to you to get something done about it
nina
king of prussia ,Pennsylvania,
Same Issue
#8Consumer Comment
Wed, December 10, 2014
I am having the same issue however I oredered my sneakers for my husband (Philadelphia Eagles) on NOVEMBER 6th! I was able to send a Facebook message two weeks ago and spoke to a live person last week at the tool free number and was told that the sneakers had not come in from Nike to be customozed. You can never get through to the tool free number, no one returns calls or my emails and no both the website and facebook are shut down! I left a message and reponded to my email that if they do not communicate to me ASAP I will place a complaint through the BBB. Worse $214 dollar decision I ever made!
Angela
Poth,Texas,
I hope this helps
#8Consumer Suggestion
Wed, December 10, 2014
I also am awaiting a package from JNL apparel. I also went to the website to find that it was not available. I just got off the phone with my bank and they provided me with a phone number. 1888-204-8767. When I called it prompted me to leave a message, which I did. I hope (for your sake and mine) that everything works out.