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  • Report:  #1278715

Complaint Review: Joe's AV

Joe's AV 6 wks and no TV Internet

  • Reported By:
    adam c — helotes Texas USA
  • Submitted:
    Thu, January 07, 2016
  • Updated:
    Thu, January 07, 2016

Saw a great deal on a Samsung TV on Joe'sAV website.  Had a ton of positive reviews (1000+), so I rolled the dice.  6 wks after the order was placed (and 6 phone calls later), still no information on the whereabouts of the order.  The rep claimed to be unable to track the order, or get in contact with the shipper.  Every time I called, I was told they'd look into it and get back to me that day.  I never once got a call back.

Finally after 6 wks, I called one last time to cancel the order.  Hopefully that will be the end of it.  I looked online at all the 'positive' reviews, and it turns out the only easy way to leave feedback is right at checkout!  Who can leave accurate feedback at checkout?  Turns out all the good reviews are just people that are excited they got a 'good deal' on their electronics.  

This whole company seems like a scam.  Buyer beware.

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