Print the value of index0
  • Report:  #254615

Complaint Review: Joe Serafano - Serafano Enterprises - Resalebyowner

Joe Serafano - Serafano Enterprises - Resalebyowner Fraudulent misleading information to obtain credit card number but did nothing to sell my property once he received funds. Plantation Florida

  • Reported By:
    Mint Hill North Carolina
  • Submitted:
    Fri, June 15, 2007
  • Updated:
    Sun, June 24, 2007
  • Joe Serafano - Serafano Enterprises - Resalebyowner
    1812 A. N. University Dr.,
    Plantation, Florida
    U.S.A.
  • Phone:
    866-215-5037
  • Category:

Joe Serafano contacted me about and asked me if I was interested in selling my timeshare. I had seen the advertisment over the television about Resalebyowner and thought it could be a way of me getting rid of my timeshare. So after he told me about his company and I went to the website address to do farther research I thought it was all legal. If I only knew what was about to come next I would have never took the time to address any conversation with Joe Serafano. Once he got my number and bill it he did send out the paper work but that was all he done. It was hard as h*ll to locate the property online on the website he gave me. Everytime I call the customer service number I had to leave a message for them to contact me later. When I sent them emails it was days later before they responded with the same old answer as to wait things have been slow and everything will pick up once the weather warm up. But they never call me once I always did the calling. Yes I was part of this scam that Joe Serafano ran on probably several Americans taking 406 dollars of their money and doing nothing in return. He did this over the internet and should be brought up on federal charges for giving misleading and fraudulent information.

Clement
Mint Hill, North Carolina
U.S.A.

1 Updates & Rebuttals


Wilson

City Of Industry,
California,
U.S.A.

Three years later and Serafano is STILL ripping people off (Past VICTIMS, get info on how to fight HERE)

#2UPDATE EX-employee responds

Sun, June 24, 2007

As a former employee of SE consulting, I have watched Mr. Serafano literally steal hundreds of thousands of dollars from gullible people. He has changed his scams in past years due to the exceeding number of complaints with the Florida Attorney General. When I worked for him, he was developing his timeshare and home business scam. This is a very unscrupulous individual, and under no circumstances should you expect any results from the scams that he offers. The only action you should take when dealing with him directly is initiating credit card chargebacks if you are a current victim and he refuses to refund your money. Joe hates chargebacks because the majority of the time, he loses. I have put together an information packet with websites and information how to put a stop to this criminal once and for all.

If you have been a victim of CASH COW/ ADPro EXTREME/ADCaster work from home MLM/Pyramid scam: You must report this activity to the Federal Trade Commission and the Florida Attorney General. These are scams by virtue of the fact Mr. Serafano has promised you major returns in a short period of time, and is unable to provide written testimonials or proof of these wild returns that are promised. You should fill out a consumer complaint with the United States Federal Trade Commission at the following website:

ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01

and follow this report up with a complaint to the Florida Attorney General's Consumer Protection Division at

myfloridalegal.com/Contact.nsf/Contact?OpenForm&Section=Economic_Crimes

For those of you ensnared in his RBO/Timeshare scam: You should follow the above advice on filing complaints. The following information is provided by the Federal Trade Commission in reference to timeshare sales:

ftc.gov/bcp/conline/pubs/homes/resales.shtm

"Selling a Timeshare

If you want to sell your deeded timeshare, and a company approaches you offering to resell your timeshare, go into skeptic mode:

* Don't agree to anything over the phone or online until you've had a chance to check out the reseller. Contact the Better Business Bureau, state Attorney General, and local consumer protection agencies in the state where the reseller is located. Ask if any complaints are on file.
* Ask the salesperson for all information in writing.
* Ask if the reseller's agents are licensed to sell real estate where your timeshare is located. If so, verify it with the Real Estate Commission. Deal only with licensed real estate brokers and agents, and ask for references from satisfied clients.
* Ask how the reseller will advertise and promote the timeshare unit. Will you get progress reports? How often?
* Ask about fees and timing. It's preferable to do business with a reseller that takes its fee after the timeshare is sold. If you must pay a fee in advance, ask about refunds. Get refund policies and promises in writing.
* Don't assume you'll recoup your purchase price for your timeshare, especially if you've owned it for less than five years and the location is less than well-known.
* If you want an idea of the value of a timeshare that you're interested in buying or selling, consider using a timeshare appraisal service. The appraiser should be licensed in the state where the service is located. Check with the state to see if the license is current."

Respond to this Report!