Joe/Supervisor/would Not Give Us Last Name/Sleepys Mattress Proffessionals very uncoporative to the point where they were rude and nasty as if they had the problem selling as a second defective mattress Bethpage New York
sleepys has sent us two defective mattresses!!! they will not refund nor replace the second defective mattress they have given us, this is unacceptable! the people on the phone were very rude and nasty, and would not give us full names of who we were speaking to, which is unheard of!!! its as if they thought we were fools! this might be the worst customer care program ever!
Peter t
new Rochelle, New York
U.S.A.
1 Updates & Rebuttals
Deana
Bethpage,New York,
U.S.A.
HERE TO ASSIST
#2UPDATE Employee
Fri, April 24, 2009
Good morning, my name is Melissa and I am a Customer Relations Representative at Sleepy's LLC It has been brought to our attention that you filed a complaint online and we would like to offer assistance to you. I understand this is a public website and ask that you contact me directly at consumerrelations@sleepys.com and provide your account information so we may further address your situation.
We look forward to hearing from you, so we may expedite resolution to your situation.
Regards,
Melissa
Sleepy's LLC