John Cottingham MD Dr Cottingham didnt provide requested service League City, Texas
Some time ago I requested thatDr Cottinghamperform DOT therapy on my eye lids. On the day of service he asked if I would like my entire face done since it would be no extra charge, and I agreed. After the procedure was completed he told me that he couldnt do my eye lids since he did not have the necessary eye protection for me. He said that the next time he did the DOT procedure, that he would be sure to have me fitted for the proper eye protection, and do the treatment at no charge. His additional words were " I will take care of you". I never heard back from him. I began calling for updates and aways had to leave a message. He never returned my calls. When I became a pest he would sometimes speak to me saying that he hadn't forgotten about me. This has now been about 2 years!!!! More than enough time to remedy my situation or just give me my money back so I could find the procedure elsewhere.BEWARE!
2 Updates & Rebuttals
dd
Santa Fe,Texas,
United States of America
Dr Cottingham turned out to be GOOD GUY
#3Author of original report
Fri, January 21, 2011
Dr Cottingham quickly responded to my reviews and I am pleased to announce that I believe he never had malicious intentions. He maintained a respectful demeanor and was professional in our discussions. We have come to an agreement and I hope he is successful in his future dealings. Thank you Dr Cottingham!
dd
Santa Fe,Texas,
United States of America
Quick response
#3Author of original report
Thu, January 13, 2011
Dr Cottingham called me directly to discuss my dissatisfaction. We have come to an agreement and I shall hopefully be satisfied quickly. It is heartwarmiing that he responded quickly and was professional. I will updateto let everyone know issatisfaction has been completed.