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  • Report:  #65594

Complaint Review: John Crump Mazda Mitsubishi

John Crump Mazda Mitsubishi ripoff, liars and cheaters fraudulent ripoff business This 40 year old auto dealer not only rips their customers off but mistreats their employees as well. Jasper Alabama

  • Reported By:
    haleyville Alabama
  • Submitted:
    Tue, August 12, 2003
  • Updated:
    Tue, August 12, 2003
  • John Crump Mazda Mitsubishi
    4009 Highway 78 East
    Jasper, Alabama
    U.S.A.
  • Phone:
    800-239-3526
  • Category:

As a past employee, I can tell you this 40 year old auto dealer not only rips their customers off but mistreats their employees as well.

To begin with they have their used autos marked at about 40% over purchase and they'll rip it off in you with a new car purchase, by deceiving and hiding a humongous balloon payment at the end.

When you should have it paid off you find you still owe as much as you supposedly purchased it for.

Also they have these so called tent sales, what they do is hire these sales companies from different parts of the country,around 6-12 person teams to close and help sale.

That's when the regular sales employee gets screwed.
Come Monday or Tuesday after the sale they figure out they don't have enough made to cover hiring the other sales team,so they start cutting their emplyees deals to pay the hired sales team.

I just left last week and I believe the better business bureau needs to step in.

They also make you work 60-70 hrs a week for a $300 a week paycheck before taxes, then on the tenth of every month you are required to pay that back out of your commisions. That doesn't sound like minimum wage at all to me. During the tent sales you generally have to put in 60-70 hrs in just 4b days!

Matt
dora, Alabama
U.S.A.

1 Updates & Rebuttals


Robin

Waldron,
Arkansas,
U.S.A.

Seek enlightenment NOT at BBB, but at bbb.com!

#2Consumer Comment

Tue, August 12, 2003

In the interest of saving you time, money, and unwarranted aggravation, I will post the Better Business Bureau report for this company (right from the BBB website):

Reliability Report
JOHN CRUMP MAZDA
4009 Hwy. 78 East
Jasper, AL 35501

General Information
Original Business Start Date: January 1972
Type of Entity: CORPORATION
Principal : Mr. John Crump President
Customer Contact: Mr. Craig Buhler Gen. Mgr.
Phone Number: (205) 221-1212
Fax Number: (205) 221-1284
Membership Status: Yes
Type-of-Business Classification: Automobile Dealers-Franchised (New & Used Sales)
The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.

BBB Membership
This company has been a member of this Better Business Bureau since December 1994. This means it supports the Bureau's services to the public and meets our membership standards.

Nature of Business
This company offers new & used auto./sales & service.

Customer Experience
The Bureau has processed no customer complaints on this company in its three-year reporting period.

To have a "Satisfactory Record" with the Bureau, a company must be in business for at least 12 months, properly and promptly address matters referred to it by the Bureau, and be free from an unusual volume or pattern of complaints and law enforcement action involving its marketplace conduct. In addition, the Bureau must have a clear understanding of the company's business and no concerns about its industry.

Licensing Information
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. The Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met. These agencies may include Alabama State Licensure Board at 334-242-2230.
Additional Information
Additional Phone Numbers: 205-221-1284
Additional TOB Classifications: Automobile Dealers-Used Cars Only



Not a thing wrong with JohnCrump Mazda, says the BIG Bs (BBB). Not one complaint in three years! Wow! Great place, according to them.

Stick with the little bs; badbusinessbureau.com. You will reach your desired goals much faster! Rip-OffReport.com has guys that do great work on car dealerships. I will let them address the specifics on your report if they so desire. They know what they are talking about!

Part of your report sounds like a labor issue; address that with the appropriate entity in your state (commonly called the Labor Board).

Just wanted to warn you NOT to hold your breath waiting for the BBB. They will waste your time. You could become a little blue, in more ways than one!

Respond to this Report!