Complaint Review: John Raymond

Since this company is a Christian company, and since Pastor John Raymond is well known from his appearance on Survivor Thailand, I had expected the best customer service, prompt payment, and resolution to any problems that might arise. I am both an affiliate and a producer. As an affiliate, I have not received all payments due. I have repeatedly asked for help. Dan has promised help...but never delivered. I am still missing about $70 in affiliate payments. The payments I've received have often been late. As a producer, I have had problems with my orders. None of my e-mails to customer service were ever answered. The problems with my orders were never resolved. I have also tried to reach them by the phone number they give out. The times that I've been able to leave a message, my calls weren't returned...but usually the message box is full and I can't even leave a message. I am completely disappointed with this company. I have given them ample time to redeem themselves. I give up. I'm sure that not everyone has such a negative experience here...but my experience here has been very negative. I have gotten much better customer service and earned more money online with non-Christian companies. It shouldn't be that way. I still have lots of advertising out for this company. I'm sure I'll receive more sign-ups. I doubt I'll ever be paid for them.

Doralynn
Colorado Springs, Colorado
U.S.A.