Complaint Review: John's Towing and Transfer

Low Class Driver Offered Attitude And No Solutions. Do yourselves a favor and don't come here.
My Car needed to have a tire swapped and we had already went out and bought one. Johns Towing Service was dispatched by Triple AAA and I was first greeted by a unwelcoming phone call emphasizing that I need to get to the first floor of my complex ASAP.  So I came down and hispanic tow truck driver said he cannot go into my complex because of the height of his truck. COMPLETE LIE since we have tow trucks going in and out of our complex. 
Long story short, no solutions were offered and he got very offended once I mentioned his attitude. He drove off furiously as soon as I pulled out my camera to take a picture of his truck and plates..