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  • Report:  #1406803

Complaint Review: Joliqueskincream

Joliqueskincream Joliqueeyeserum False advertised Joanna Gaines name, no place to check terms or conditions, charged me 387.00 in 1 month 10 days united kingdom Internet

  • Reported By:
    debbie — Delaware Ohio USA
  • Submitted:
    Tue, October 17, 2017
  • Updated:
    Tue, October 17, 2017
  • Joliqueskincream
    Internet
    USA
  • Phone:
    9258229815
  • Category:

I saw the ad on  the internet for Joliqueskincream and was interested because it said that it was Joanna Gaines product.  I like her and felt comfortable with her and felt she was for real.  I searched the website for terms or conditions, i found none, and because it was her product i felt she wouldnt allow her company to steal from people.  It said around 6.50 for shipping and handling, i also said ok to the eye serum for another 3.50 shipping. In one week i recieved the trial bottles.  Again i looked for something saying i had a certain amount of time to try it.  There was  nothing saying that. 

1 month and 10 days later i recieved more product in the mail.  I called them immediatedly and said i didnt order more.  They refused to take the product back and i was then informed that my account had already been hit for $387.00.  They stated that in the fine print it said i had 14 days to cancell or i had to pay for the trial size ones, $90 each and the new ones $90 each and it was too bad I didnt know better. 

They offered 120.00 refund but thats all. I refused that.  Dealing with my cc company now.  I found a site that had many many complaints from people saying the exact same thing happened to them.  They saw Joannes name being used and they never found any terms listed either.  I imagine that those could be added later, so we dont see it.  I did find out this company is from the United Kingdom so the better business bureau wasnt any help.  We will see what happens next.

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