Complaint Review: Jolly Jumps of St. Louis

Biggest scam of a company I have ever seen! Called to inquire about information on renting a bounce house for my son's birthday. I was told to even make sure they could get it for me I had to do a $50 deposit and that they would need my credit card information. I asked why and they told me it was policy even though I told them I wasn't even sure if we were for sure going to know the location and date. I was also told it was just policy and would be refunded should we not use their services. My wife tells them a few days later that we are canceling. Then on the day of my son's birthday, we get a call saying they are showing up. I told her we had canceled weeks ago. She lied and stated no one had called her when I was STANDING NEXT TO MY WIFE when she made the call. I told her that it wasn't my problem if her staff didn't inform her of the cancel. I then find out they had charged my credit card for HUNDREDS of dollars more than one time! It got so bad my bank started refusing the charges under fraud alert. I was unaware of any of these charges. I am still going through hell trying to straighten this all out. DO NOT EVER USE THIS SERVICE! Do not give them any bank information, none of the charges were authorized and they will try to take money from your account! Will be following up with the Better Business Bureau. Criminals all of them that should be put out of business!!!