jomashop Lost sunglasses Brooklyn New York
I ordered a necklace and sunglasses from the American website Jomashop (order #M1AA1529), and when the box got delivered to the post office there was only the necklace and some stuff for the sunglasses, however, the sunglasses weren't in the box, and they cost 100$.
So I have contacted with the website ( Jomashop order tracking) and sent some photos of the box but the service and this contacting process are too slow, and they haven't got to any solution despite a long time I contacted Jomashop order tracking on 12/12/2018 just when I received the box.
They asked to give them some time which was for 3-5 weeks but they passed and they still haven't informed me anything about it or even give me back the 100$