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  • Report:  #1238903

Complaint Review: Joowel Jewerly

Joowel Jewerly Paid for goods.......never received!!!! Las Vegas Nevada

  • Reported By:
    Nic — Sherwood Park Alberta Canada
  • Submitted:
    Tue, June 30, 2015
  • Updated:
    Tue, June 30, 2015

 I paid for my order at the end of April, and on the website had that due to how busy they were it would take  5-7 business days to ship. It took 6 weeks. I was really excited to receive my goods - and when I open the package it is the wrong one. I waited over a month for the wrong product. (emailing all the while to find out where it was and was getting responses back from my emails then) Once I tried to make communication to fix the issue, I have heard no responses. So, I have paid for a product that I have never received, and now that I am trying to work at getting the correct item that I paid for no one is responding back. The phone number provided on the shipping package is not in service.  Hands down the worst customer serivce I have ever received. I urge people to do their research before giving any money to this company......after I've now read the reviews it is clearly a common occurrence that they clearly do not care about. They fail to delivure on numerous occassions!!!!

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