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  • Report:  #856706

Complaint Review: Jordan's Furniture

Jordan's Furniture Beware the Extended Warranty Scam Reading, Massachusetts

  • Reported By:
    Michael Higgins — Somerville Massachusetts United States of America
  • Submitted:
    Tue, March 20, 2012
  • Updated:
    Tue, March 20, 2012
  • Jordan's Furniture
    50 Walkers Brook Drive
    Reading, Massachusetts
    United States of America
  • Phone:
    (781) 944-9090 ?
  • Category:

I had thought Jordan's to be a reputable store above pushing and misrepresenting extended warranty contracts.  I was wrong.

When purchasing a leather couch in 2008, I was also sold a warranty plan and told that "whatever" happened the plan would provide coverage.  I was not informed of any restrictions, told that the warranty would be recorded in their computers, and not given a written copy of the plan. 

When I did make a claim this year, I was informed of multiple restrictions including a 5-day window to report the event, to be a witness of the event (so as to report the cause), and that pet damage would not be covered.  I would never have purchased the plan had I been made aware of these cumbersome restrictions. 

A quick perusal online shows that many others have been similarly mislead by Jordan's furniture.  

Respond to this Report!