Complaint Review: Jorgensen Brownell & Pepin

I signed a contract with JBP Legal on July 26, 2019, for Stephanie Fournier to seal a case that was dismissed against me. I had also mentioned several times that I did not have an attorney, and yet, even by August 13, 2019, Ms. Fournier still was not in the system as being my attorney because she thought that I already had representation and that she needed to first file a substitution of counsel.

After several weeks, she finally was entered in as being my counsel. Then, over several weeks, multiple petitions to seal were rejected by the court because incorrect forms were used (I was also not alerted to the initial rejection for several days following). During this whole time, I was receiving invoices for "additional work and fees," including reviewing and revising rejected forms.

Furthermore, hearing date(s) was scheduled for a petition to seal that Stephanie had knowledge of which was at no time relayed to me or were relayed to me at the last minute without inquiring about my availability. As a result of the totality of the situation and out of concern for future experiences, I had Ms. Fournier withdrawal as my counsel.

I have multiple emails from Ms. Fournier and her coworker, Matthew Crowther, acknowledging my experience and even refunding me my entire deposit and agreed that I would not be paying any invoices. Fast forward to 11/12/20. I did a record search on myself only to discover that the attempts made by Ms. Fournier regarding a petition to seal, created a court record for me that would not exist if one was never filed in the first place.

Of course, I was not informed of this either. At no point was the sealing process explained to me and Stephanie obviously lacked the knowledge. Then, Matthew Crowther emails me on 11/12/20, as if he forgot everything from previous email discussions and distorts the situation and tells me that Ms. Fournier "took all necessary steps to seal the record" and that he is "confident that the court record would be sealed today if I was able to commit to a hearing."

Well, again, nothing ever needed to be sealed in the first place because there was no initial record to begin with! Again, court hearing dates were either not relayed to me or were mentioned last minute without first inquiring about my schedule. I saved all email communications from Mr. Crowther and Ms. Fournier that prove their claims to be nonsense. Now, I have to go through additional hardships to seal a record that should not exist.

Ms. Fournier has been doing anything she can to get negative reviews of hers removed. Obviously her coworkers will agree with her in whatever she claims. This firm is full of incompetent individuals. Every time something goes awry it is the bookkeepers fault or the judges fault or the court clerks fault or anyone other than them.

There was once a lot more negative reviews of this firm on various reviewing sites but the employees tend to get them removed. I have spoken to several others who have also had similar issues with this business and have confirmed my experience to be representative of their behavior.

*See the attached photo showing where they tried billing me for calling them out on their false billing claims. This is only one example of their dishonest and fraudulent behavior.