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  • Report:  #1474344

Complaint Review: josh black agency

Josh Black agency ecomcomplete.com yok770@gmail.com merchant info: 51-200-4122 , CA JoshBlackAgency.com josh@joshblackagency.com 1985 Amsterdam Ave., New York City, New York, 10032, United States was charged for services not fully forfilled and then got charged again for the same amount new york city new york

  • Reported By:
    Javier — MURPHY tx United States
  • Submitted:
    Wed, February 27, 2019
  • Updated:
    Wed, February 27, 2019

Had a done for your ecom buisness made by this Josh Black guy that he makes of shopify, once i got a login to see how the site was doing, i click on the tab that takes you to the home page of the store it never loads and when i refreshed the page just said error, tryed to login again the next day and it said my store has been disabled and Cooper from shopify support says hes unable to divulge the results of their reviews and investigations ID 7384527.

Later on come to find out i see a charge for josh black for another $797.00 on march 7 2018. So i called bank of america (my bank) and they see a total of 3 charges from this guy so we put a ticket investigation on it and come april 17 2018 i get a letter from my bank that they cant conclude a billing error occourred. 

Right before the site got disabled i got notifications from shopify of this new logins and i figured they were the crew josh black hired to make the store, but i dont know if thats why the store got flaged before i even got to see it  and being carged $2,391.00 in total, still hopeing i dont see another charge again or i guess i need to sew bank of america for letting a one time purchase turn into a random recurring bill.

1 login form nanjing, 04, China    IP: 36.149.195.58   

2 login from tokyo 40, Japan     Ip 45.56.159.150

I paid for the domin right form the shopify registry and since i cant get into my account that acces is gont, shopify keeped charging me 14.00$ for the hosting up intill my card on file got expired, whent on for a good year 

my store was..................              thetrendylife.myshopify.com

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