Journey Pass AKA Global Travel International cancelled returned merchandise year ago ripoff "RENEWAL BILL" $99 Maitland Florida
On December 3, 2001 in response to internet SPAM, I ordered 30 day free trial offer of Journey Pass and was to receive a FREE GIFT of Travel Navigator. I received the packet of material and when I realized it was for someone that wanted to be a travel agent, I immediately returned the merchandise. I didn't receive the FREE Travel Navigator as promised and called and after approximately 3 months I received a device that was to tell me where the next rest stop, restaurant, etc. was located. I didn't have any trouble with being billed or not properly credited for the "ANNUAL FEE" with this INTERNET ORDER on 12-3-01 and they never questioned my returning the booklets.
Now, a year later, a $99 charge shows on my credit card for Journey Pass/Global Travel as a RENEWAL FEE. I called credit card -- Discover -- and Journey Pass says to look at the Activity: $2.95 on 12/4/2001 [probably shipping charge] and $99 on 1/17/2002 [THIS AMOUNT SHOULD HAVE BEEN ADJUSTED/CREDITED-pending investigation on Discover Card]. There has been NO ACTIVITY with Journey Pass/Travel International for travel agency services. Now in December 2002 they have billed me $99 for a RENEWAL FEE. It is amazing what some BAD BUSINESSES will try to put over on consumers. I thought I just had it bad with SMILES COFFEE. Here is another RIP OFF so-called business.
Dianne
Seattle, Washington
U.S.A.
1 Updates & Rebuttals
Dianne
Seattle,Washington,
U.S.A.
CREDIT TO BE ISSUED FOR 12/3/02 $99, BUT NOT FOR 1/17/02
#2Author of original report
Wed, January 29, 2003
I was unaware of the $99 charge on 1/17/02, as I had returned from a trip to visit family over the holiday and started divorce proceedings upon my return home 1/5/02.
Thus, the charge apparently was on my statement and paid by me [my mistake]for the Initial Setup Charge even though the materials were returned immediately, return receipt requested.
Sold my house, downsized and destroyed [burned] all old documents/receipts. They have agreed to issue a credit for the charge on 12/3/02. HOORAY and God Bless.