Complaint Review: JOVAP INVESTMENT

I had a very bad experience with JOVAP INVESTMENT company. This is really bad because I just learned to start investing in GOLD.

I placed an order with JOVAP in June 2006 and paid by check. After a long wait, I sent them several emails and got one response that informed my order was shipped. I waited for a long time sending out several emails and finally they told me that their inventory shipment was delayed and I can cancel my order for a full refund. I did send them an email to cancel the order requesting a refund and never heard from them again. Is this a big lie from a company to its customers? I just experienced this the first time.

Their phone number is always an answering machine and no body return calls if message is left.

I can still log into my account at JOVAP and always see the status as "payment received". I paid JOVAP a check of $1161.16 for 2 ounces of gold and cashed by JOVAP around 6/19/2006.

This is the first time I bought GOLD from this company because they offered very good deal with personal check payment. If I paid them by VISA, I would let the VISA company deal with this scam. Now I am not sure what could be the simplest way to make them pay me the refund, and I am tired of sending emails to nowhere.

I also found another Rip-off report on this JOVAP company and believe that we should inform all other consumers and investers to avoid doing business with this investment company (www.jovap.com).

Ben
San Jose, California
U.S.A.