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  • Report:  #409060

Complaint Review: Jp Morgan Chase Bank

Jp Morgan Chase Bank false daily online statement,shows a payment made , then next day shows pending,very manipulative El Paso Texas

  • Reported By:
    el paso Texas
  • Submitted:
    Wed, January 07, 2009
  • Updated:
    Wed, January 07, 2009
  • Jp Morgan Chase Bank
    www.chase.com
    El Paso, Texas
    U.S.A.
  • Phone:
    877-682-4273
  • Category:

on january 5 checked statement online.showed three transactions that were completed over the weekend as payed it showed i had a balance of 19.84. i had to pay a balance on a bill i went to the bank made a deposit of 120.00. came home and made a payment of 118.00. the next day i checked my account the three transactions that were paid and completed on the 5th were now showing as pending.as well as the payment i made of 118.00. only now it showed that the 118.00 was the first thing to be taken out of my account and the three other transactions followed suit. which as a result over drafted my account on every single transaction. which means they charged overdraft fees for each transaction. i was out raged. i called customer service went through customer service agents which could not explain why this occurred .was transferred to a supervisor which said that chase pays the highest to the lowest amounts on a day. not as they come in.i asked why it showed the first 3 completed now they are pending. she said when i made the 4 payment of 118.00 they put it first as it was the highest for the day and let the others follow. i asked why then could they not post the deposit for that day as it was CASH . she said deposits don't show till next business day.
then i asked why is it that transactions i made on the 1st thru the 3rd came threw on the 5th. and the payment i made on line on the 5th also went threw on the 5th not the next day. and she said the the consumer i paid on the 5th was part of chase banking so it went through that day.
I just cant believe that they can take a transaction that showed completed and paid on one day . and the next day take that away and show it as a pending transaction.
DO NOT GO BY THE DAILY TRANSACTION STATEMENT YOU SEE ONLINE IT IS FALSE...............................................

Jim
el paso, Texas
U.S.A.

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