Complaint Review: JR Computer outlet

The owner/operator of this company is shady, abusive, and has a criminal record (Warren County Ohio).

Now being sued by the State of Ohio. Court date scheduled 8/2013. This information is public record at Warren county ohio website, clerk of court search or county court search.

Ohio AG sues Warren Co. computer service | Warren County  - WLWT Homehttp://www.wlwt.com/news/local-news/news-warren-county/Ohio-AG-sues-Warren-Co-computer-service/-/13602148/15192822/-/m8puny/-/index.htmlDecember 28, 2012View LargePhotos

A Warren County computer store owner is being sued by the state of Ohio over allegations of bad business practices.Ohio Attorney General Mike DeWine announced a lawsuit Thursday against Ronald Denicola Jr.In a news release, DeWine said that Denicola owns JR Computer Outlet, a computer repair and sales store."The lawsuit is a result of multiple consumer complaints regarding the company failing to provide services that were paid for, not giving proper estimates, and not disclosing its refund policy," the release states."JR Computer Outlet was taking consumers' money without properly repairing computers or performing other requested services," DeWine said. "This lawsuit is another example that we will not stand for companies trying to take advantage of consumers in Ohio."DeWine said the company sold and repaired computers at the store location in Maineville and through its website.According to complaints received by the Attorney General's Office, many consumers said the company did not provide services or repairs after they paid deposits.The lawsuit further alleges that JR Computer Outlet did not offer consumers estimates and in some instances stated it had made repairs that the company did not actually perform.Specific violations include failure to deliver, failure to inform consumers of their right to an estimate, charging for a repair or service that was not authorized by the consumer, and failure to register the business with the Ohio Secretary of State, DeWine said.Under Ohio's Repair or Service Rule, consumers have a right to a verbal or written estimate if the anticipated cost of the repair or service is more than $25. Consumers cannot be charged more than $5 or 10 percent of the original estimate, whichever is greater, without the company receiving authorization from the consumer.