Complaint Review: JT CARD SERVICES LLC

I AM ALSO A VICTIM OF THIS SCAM WITH JT CARD SERVICES. ON
9/22/01 I SIGNED FOR A CHARGE CARD. WHICH $175.OO WAS FROM MY ACCOUNT. I RECEIVED A LETTER ON 10/16/01 STATING THAT THIS LETTER SERVES AS CONFIRMATION THAT I WILL RECEIVE A NEW VISA OR MASTER CARD AND IT WILL BE SHIPPED TO ME SHORTLY.

ONE MONTH PASSED AND I HAD NOT RECEIVED THE CHARGE CARD, I THEN CALLED THE TOLL FREE NUMBER ON 12/27/01. I THEN SPOKE TO THE CUSTOMER SERVICE REPRESENTATIVE AND SAID I HAVE NOT RECEIVED A CARD. THE REP. TOLD ME I HAD TO PUT MONEY ON THE CHARGE CARD IN ORDER TO USE IT. I TOLD THE REP. THAT I HAVE NOT RECEIVED THE CHARGE CARD AND WAS NOT TOLD THAT I HAD TO PUT MONEY ON THE CARD. I THEN TOLD THE REP. TO CANCEL MY ACCOUNT AND SEND MY REFUND OF $175.00.

ON 1/3/02 I CALLED AGAIN ASKING ABOUT MY CANCELLATION AND THE REFUND. THE REP. STATED THAT SHE WAS AWARE OF THE CANCELLATION AND THAT I SHOULD RECEIVE MY REFUND IN 3-5 DAYS. WELL, 3-5 DAYS PASSED AND NO REFUND OF $175.00 WAS RECEIVED. SO ON 1/11/02 I CALLED AGAIN INFORMING THE REP. THAT I HAD NOT RECEIVED MY REFUND. HE THEN SAID IT IS IN THE MAIL AND I SHOULD RECEIVE IT ON 1/15/02. AS OF 1/22/02 I HAVE NOT RECEIVED MY REFUND.

THIS HAS BEEN A ON GOING SCAM FOR ME SINCE 9/22/01. I REALLY HOPE SOMETHING IS DONE ABOUT THIS MESS SOON.

CHONITA
KANSAS CITY MO

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