Complaint Review: JT Naturals

I contracted with Jeff Hicks of JT Naturals, aka Naturals Manufacturing to produce a soft gel, a dietary supplement.  I sent them a Purchase Order for 500,000 soft gels, total cost of $17,000.00 US dollars.  I paid half up front on my corporate credit card, $8500.00.

5 days later Jeff informed me that the job was complete and I should pay the balance, which I did via company check.  Jeff emailed over some Fedex shipping documents and the Certificate of Analysis, including the batch number, of the product.

Now I waited for the product to arrive.  I had heard some horror stories about JT Naturals business practices so I was quite anxious. (Google them, the stories and lawsuits are well documented) The day the product was supposed to arrive Fedex tracking indicated it went to a local Fedex facility, not my warehouse.  After calling Fedex I was told that JT Naturals, aka Naturals Manufacturing, diverted the shipment back to Missouri. Calling Jeff Hicks revealed the scam; they never made the soft gels, sent a bogus shipment just so they could get my money. 

Was promised week after week that my product would ship; never happened.  I canceled the credt card charges, so at least got back $8500.00, but I am still out the balance, $8500.00.  

Nothing but lies from everyone at JT Naturals. Even today I was supposed to get a refund via wire transfer (I asked for half as good faith gesture), nothing came.  

I entered a complaint wtih the State Attorney General, as well as their local Better Business Bureau. 

The above is 100% factual, beware of this scam operation and the owner/President, Jeff Hicks.  Nothing but lies comes out of his mouth.  BTW- when he asked for the balance he gave me his word as a man that the product was completed and would ship. His word means nothing, scam artist that he is. yes, I'm angry.