Julia's Bra Shop Fradulent seller, will not refund $80 for items returned WINSTON SALEM North Carolina
I purchased 6 bras from Julia's bra shop in January using Paypal. They were mailed USPS and I received them on January 29, 2009. I did not like 4 of the bras and contacted JBS to receive a RMA. I returned the items via USPS and they were delivered on Feb 6, 2009 to JBS.
As of February 27, 2009 I am still waiting on a refund of $78.87.
Paypal refuses to file a claim or issue a refund
the JBS website no longer exists (www.juliasbrashop.com) but I keep receiving ad emails from them (last one was Feb 21, 2009).
I have contacted my bank and asked them to reverse the charges.
Annette
Rockville, Maryland
U.S.A.
3 Updates & Rebuttals
Annette
Rockville,Maryland,
U.S.A.
Items were returned new/unworn and still in the packaging
#4Consumer Comment
Tue, March 10, 2009
The retailer accepted returns of items unworn within a certain time period. I received permission from Julia's bra shop to return the 4 items that I did not like.
I have since received a credit from the bank. However, Julia's bra shop has not attempted to refund the money for the returned items, credit me for the returned items, or replace the returned items. I have not heard from them, even though I keep getting spam from the website which appears to be working again.
buy from them at your own risk
Joe
Austin,Texas,
U.S.A.
I DON 'T KNOW OF ANYPLACE THAT MAKES REFUNDS FOR RETURNED UNDERWEAR
#4Consumer Comment
Mon, March 02, 2009
IT SEEMS TO ME I REMEMBER THAT IT USED TO BE AGAINST FEDERAL LAW FOR PEOPLE TO RETURN WORN SWIM SUITS, UNDERWEAR OF ANY KIND.
I CAN'T BELIEVE THAT THESE FOLKS WILL REFUND YOUR MONEY UNLESS THE UNDERWEAR IS STILL SEALED IN THE PACKAGE, UNOPENED AND UNWORN...
Wilson
Walnut Creek,California,
U.S.A.
The website does exists.
#4Consumer Comment
Fri, February 27, 2009
http://www.juliasbrashop.com/customerservice.asp
There are three easy ways to contact us:
By Email:
Email us at: consumer.service@juliasbrashop.com. Please include your name, phone number, and if your email is regarding an order, please include the order number. We will respond within 1 business day.
By Phone:
Call us toll-free at 1-866-635-8113 (9am to 5pm, Mon. thru Fri, except holidays).
If your question is about an order, please have your order number.
By Web:
Just fill out the following form and we will be happy to respond within 1 business day.