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  • Report:  #425438

Complaint Review: Julie Parks ACAI BURN $4.95 FREE TRIAL OFFER!

Julie Parks ACAI BURN $4.95 FREE TRIAL OFFER! DON'T BUY INTO IT ANOTHER AMERICAN SCAM ACAI BURN YOUR MONEY SCAM Internet

  • Reported By:
    — Melbourne Other
  • Submitted:
    Wed, February 18, 2009
  • Updated:
    Sun, September 13, 2009
  • Julie Parks ACAI BURN $4.95 FREE TRIAL OFFER!
    Internet
    U.S.A.
  • Phone:
    18006593588
  • Category:
    Attorney Generals
* : Hello * : This consumer's complaint is legitimate! * : Hello

IN MY EMAIL I FIND JUST $4.95 FREE TRIAL ONLY PAY POSTAGE AND HANDLING FOR ACAI BURN GREAT I THINK IT IS SUPPOSE TO BE GOOD FOR YOU I'VE HEARD THE HYPE DON'T REALLY NEED TO LOSE WEIGHT BUT NEED THE VITAMIN BOOST PUT MY CREDIT CARD DETAILS IN AND GUESS WHAT AUTOMATICALLY COMES UP CHARGED $24.95 WHAT HAPPENED TO $4.95 I ASK I HAVE TRIED TO CONTACT THEM WHAT A SURPRISE NO ONE IS EVER ON LINE AND WHAT A SURPRISE THEY HAVE NO EMAIL ADDRESS AND WHAT A SURPRISE THEIR PHONE NUMBERS DO NOT WORK HERE IN AUSTRALIA IF THEY WORK ANYWHERE AT ALL.

AUSSIES DON'T FALL FOR IT THEY ARE SCAMMERS I AM RINGING MY BANK AND GOING TO HAVE THEM RE DRAW MY FUNDS BACK FROM THEM AND BLOCK THEM FROM MY CARD. NOW IF THEY HAD HAVE BEEN HALF HONEST AND AT LEAST HAD SOME FORM OF WAY OF CONTACTING THEM TO FIND OUT WHY THEY HAVE TAKEN THREE TIMES THE AMOUNT OUT OF MY ACCOUNT I WOULD STILL BE WRITING THIS BUT AT LEAST I COULD TELL YOU WHY BUT JULIE PARKS AND HER CONSTITUITES HAVE NO WAY OF BEING CONTACTED BY US AUSSIES AND I BET THAT IS THE WAY THEY LIKE IT BUT NOT FOR LONG JULIE OLD GIRL AS WE ARE NOT ALL PRAWNS ON THE BARBIE TYPES ONCE THE BANK DRAWS BACK MY MONEY AND I BLOCK YOU FROM MY CARD I WILL KEEP ON YOUR TRACK AND BLOG YOUR SITE AS MUCH AS I CAN AS I HATE AMERICANS THAT RIP OFF AUSSIES THIS IS ONE AUSSIE WHO IS NO LONGER YOUR ALLIE. YOU NEED TO BE REPORTED TO THE ATTORNEY GENERAL AND THIS IS MY NEXT STEP IF YOU ARE DEFRAUDING OVERSEAS PEOPLE AS WELL AS YOUR OWN.

Aphrodite
Melbourne
Australia

3 Updates & Rebuttals

Gemma R.

Las Vegas,
Nevada,
USA

Hello

#4

Sun, September 13, 2009

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Respectfully,

Stora

Gilford,
New Hampshire,
USA

This consumer's complaint is legitimate!

#4

Fri, September 11, 2009

I, too, was a victim of Julie Parks and Acai Burn, as was my elderly mother (who convinced me to try it). It may be true that all of the stipulations are listed (in fine print) somewhere on the web site, but the site was clearly designed to mislead. 


Case in point? Today I was searching for an example of a really bad web site for a design class and went looking for Acai Burn. When I couldn't find it, I googled Julie Parks (who could forget her?)  Interestingly, the same site showed up under the brand name "Acai Slim," which is clearly the newest rip-off in an extremely dangerous and well organized internet scheme (complete with this "Julie Parks" character). 

The rebuttal that so generously offers customer service information and help is a joke. Customer service is nearly impossible to reach, and there is NO physical address that works for this company. Once you give them your credit card number, you will be completely at their mercy. Not only do they charge for the product, but they charge for an additional subscription (fine print?). It is nearly impossible to remove them from your account-- I HAD TO CLOSE MY ACCOUNT IN ORDER TO GET RID OF THIS COMPANY, even after repeated calls and online chats with customer service.

Let me repeat that: I had to close my account in order to rid myself of these recurring charges. This is a straight-forward internet scam, and I am responding to this particular complaint because I am appalled at the nerve (and obvious structure and scope) of this organization. Honestly, a rebuttal like the one they posted is an outrage. 

Gemma R.

Las Vegas,
Nevada,
USA

Hello

#4

Fri, September 04, 2009

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Respectfully,

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