Complaint Review: Jullen Skin Care

Business does not inform customer of the policy of being automatically enrolled to receive monthly shipments of face cream costing $89.99 per month after the special trial offer. 

No paperwork or packing slips that tell customer to expect future shipments or of the opportunity to cancel. 

My low income senior citizen cient got ripped off. 

I Googled looking for contact information.  Phone numbers were disconnected.  Return address on packages read Costa Mesa Ca.  The bank statement where money was withdrew readw UT. USA with a number

I called that number and a man answered.  When I asked him to stop sending product to my client and inquired where to return unused / unopened product for refund, the man laughed.

 90 bucks was taken out of my client's bank account for two months.  This old lady didn't know what was happening or how to stop it and they will not accept the return.

They do not refund

I've never heard of a legitimate business not having some remidy for returns and credits.  

I've never heard of a legitimate business that has revolving addresses.

But then again, if this were a legitimate business they wouldn't have to scam people.  Shame on them