Complaint Review: Jumbo Auto Sales Hollywood FL

This comment relates to customer service received from the Jumbo Dealership.  I am deeply disappointed in their inability to deliver 5 (five) recently purchased vehicles to our contract site in Cape Canaveral, FL. 

We were REPEATEDLY assured that delivery would take place at a given date and time and it did not happen.  We were told on Friday, 4 January that vehicles would be delivered by 8:00AM...it did NOT happen.  We were not contacted by the shipper, Jumbo, or ANYONE as to the status of this delivery and I kept people late in the hope that delivery would take place...it did NOT. 

They don't return calls.  They don't MAKE calls or keep people informed.  I asked for an itemized receipt and they provided me a "picture" of a receipt that only had a total figure on it.  I don't know if

This is the absolute worst experience I've ever had with a merchant--especially after we spent over $40,000 on FIVE vehicles AND paid (in advance) for the delivery.  I don't know what recourse Hollywood Kia has with Jumbo, but they're dragging them down by association.

Watch out for these guys!!!!