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  • Report:  #396044

Complaint Review: Jumping Jack Cash

Jumping Jack Cash Sold my stolen guitar - Lied to my face. Murray Utah

  • Reported By:
    Salt Lake City Utah
  • Submitted:
    Sat, November 29, 2008
  • Updated:
    Sat, January 31, 2009
  • Jumping Jack Cash
    80 East 4500 South
    Murray, Utah
    U.S.A.
  • Phone:
    801-506-7296
  • Category:

My guitar, autographed by Les Paul to me by name, was taken and pawned to Jumping Jack Cash on 4500 South in Utah. When the situation came to light, I raced to the pawn shop to see if it was there--I was willing to by it back on the spot, despite it being stolen. All I want was my guitar back. The manager informed me it was already sold on Ebay.

I contacted the police officer handling my case, and he said he would contact Ebay Fraud Department. Management refused to give me any buyer information (I can actually understand this). After I contacted the pawn shop--for the third time-I just started searching the net, to get my beloved guitar back. Imagine my surprise when TWO DAYS LATER my guitar was listed for sale from Jumping Jack Cash's ebay store.

The serial number was listed 1 number off and there was no mention of the autograph in the description (although clearly visible in the pictures). On the ebay listing, it said the guitar would be available for pick up at the 4500 south location! I went straight to the store to get my guitar and was told "Good luck, hope you get the highest bid." I just called the police.

I'm sitting in my car right now waiting for them, typing this. I want everyone to know how dishonest and shady this "business" is. Stay away from them. Tell your friends. I will update on the outcome.

Pissed as h*ll
Salt Lake City, Utah
U.S.A.

3 Updates & Rebuttals


A Lindsey

Lehi,
Utah,
U.S.A.

The complaint is the pawner

#4REBUTTAL Owner of company

Sat, January 31, 2009

Maybe you did not understand but the person who wrote the inital complaint was the same person who pawned it with my company. He was just angry because he did not pay on his guitar within the given contract date and we had put it on eBay.


Laurie

Haslet,
Texas,
U.S.A.

The OP stated the GUITAR was stolen from HIM

#4Consumer Comment

Tue, December 02, 2008

He did not say he stole the guitar himself.

If the guitar was stolen - you Pawn Shop owner are responsible for receiving stolen goods. My guess is once the true owner came forward - you posted it for sale immediately. Because you would have lost the money you gave to the thief.

I'm sure that being a Pawn Shop owner you deal with the police looking for item stolen by others and pawned at your shop regularly - that is what the police do with these kinds of things. They hit the pawn shops first!


A Lindsey

Lehi,
Utah,
U.S.A.

If stolen then you are the theif

#4REBUTTAL Owner of company

Mon, December 01, 2008

You do not mention a name but the only gentleman that has contacted us is Jonathan the person who pawned the guitar. So I will assume that is you. You pawned the guitar on 10/10/08 it was due on 11/9/08. You failed to come in and make a payment. We tried to call you when it became late the number you gave us was a wrong number. After holding the guitar an additional 15 days the guitar came out for sale. On 11/26/08 we placed the guitar on ebay where it is currently on. Once you became delinquent on your guitar it became our property. We have a policy not to end auctions once they are on. So if the manager suggested bidding on the guitar. He was telling you how to get it back. I understand times are tough and sometimes people lose items they pawn and it is hard. But I do a run a business and I can't wait for everyone. That makes me a business woman not a thief. I have bills I have to pay too. By the way Your Xbox 360 is out for sale as of today are you gonna say that is stolen as well.

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