Complaint Review: Juni Internet Service

Anyone interested in cheap internet ... STAY AWAY FROM JUNO INTERNET THEY ARE RUNNING A SCAM. They buy you off by starting you off with DSL for 20 bucks a month. Then they bring it up to about 36 dollars a month. Finally when you need them to come through like when you are moving to another location with a different telephone number, they tell you that they cannot help you because their service is only programmed to work with the telephone number that was originally provided. So then you have no other choice but to cancel the service and pay 100 bucks no matter how much you tell them that you are going to take your business elsewhere because they make you have a one year contract with them. The funny part about this is that they rarely mention this to you when you first hook up the internet, and they don't put this in writing for the customer to be able to reference it back in the future. (I thouroughly looked through their terms of service and no where does it say that should I move I would be subject to the cancellation fee) Then they have the nerve to ask me if I want to reinstall the internet service and pay everything like brand new. I, of course became extremely irritated when they asked me this and then the guy continued to try and sell me more juno products by telling me that they will give me a month free. MONTH FREE!!!! Month free my big fat foot!!!!! Juno you could just take your business and shove it because I decided to go with Verizon. THEY ARE CHEAPER AND MORE RELIABLE YOU PIECES OF CRAP!!!!!!!!!!!

Ms. cruz
Elizabeth, New Jersey
U.S.A.