Juniper Bank ripoff Credit Limit Change from $3000 to $190 Wilmington Delaware
November 2006
I am not prone to write letters of complaint but Juniper has prompted me to take the time and make the effort.
I opened an account with Juniper (late October 2006)and recieved a credit line of $3000. I used a cash advance of $600 and also purchased some items totaling about $1200. This was all done in the beginning of recieving the card. When I went to use the credit card again It was denied. I called the card company and was advised that the credit limit was reduced to $190. (from $3000) They indicated they didn't like the cash withdrawal done so quickly.
When I checked my credit score (fico)it was lowered in the last month. I was told one of the big reasons was the high percentage overage amount on this credit card. ie: now $1200 owed on a credit line of $190. Now they are requiring me to pay the full amount due which I will be happy to do and cancel this card. In conclusion, I believe these practices should be brought to light so others can be informed and will be made aware of the way they handle their accounts and act accordingly.
John
Franklin Lakes, New Jersey
U.S.A.
2 Updates & Rebuttals
Chip
Anytown,Indiana,
U.S.A.
I Have Juniper Too
#3Consumer Comment
Fri, January 12, 2007
I got an offer in the mail, the interest rate seemed decent, and I was wanting to transfer a balance. I took their offer, applied online, and got approved. I do recall, when applying online, a question that seemed rather odd, which was "Do you plan on using this card for cash advances?" I replied "no" because I NEVER take out cash advances on a credit card.
At any rate, from what I've read, they seem to not like it when customers take one out...yours is not an isolated incident.
I agree though, if you're issued a credit card, you should be allowed to use it for any permissable purpose, including cash advances (I'm assuming they issued you a PIN), and should only be penalized if you default on your agreement...certainly not BEFORE.
Ruth
Bedford,Ohio,
U.S.A.
Try Writing the Comtroller of the Currency
#3Consumer Suggestion
Thu, January 11, 2007
You did not do anything wrong. What Juniper is doing is fraudulant, and you do not have to take it. Try writing the Comptroller of the Currency and let them know in your letter what you've said in your complaint. They cannot lower your limit, change your interest rate, and charge more fees just because they "did not like it that you took an advance so soon". It was in the agreement that you were allowed, and you were well below your limit, still.
I've written to the Comptrollor of the Currency before, and I have won my cases.
All this bank wants to do is get rich off of people like us. Did you know they charge a minimum of a $10 fee even if you just withdraw $20 from an ATM?
I would not allow them to do this to you.
I do not know the address off hand, but I know if you do as search on-line, you will be able to find their address.