Complaint Review: Juniper Bank

Juniper is a shady issuer of credit cards whose business plan is to generate as many late charges and over the limit fees (as well as finance) charges to unsupecting customers. Also they get a float on your money becuase you have to wait for it ti clear to use your card. Surprisingly they are affiliated with many reputable companies.

They use the tactic of holding peoples payments for 7 days. So if people send in thier payments even 2 weeks in advance it probably wont get credited even if the money was taking out of their bank account. Paying on line is not much better. They take the money out of your account the next day but still hold it.

When you talk to customer service they are well scripted. They say they are allowed by the federal reserve to hold it 7 days. Not doubting that but this is normally reserved for large payments or unusual curcumstances. They do it for any payment. They out and out lied when they told me they dont have access to the money for 7 days. Banks clear checks in 3 days and have the means to do it sooner. Most electronic checks clear within a day. They also spout nonsense about the payment being a promissary. Probably throwing big words at the unsuspecting.

I have friends who got burned for late charges and over the limit fee and penaly interest rates for being delinquent.

So you better stay on top of these guys.

Edward
Shelton, Illinois
U.S.A.