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  • Report:  #571364

Complaint Review: Jupiter Jack

Jupiter Jack scam Van Nuys, California

  • Reported By:
    Judith — Bridgman Michigan United States of America
  • Submitted:
    Thu, February 18, 2010
  • Updated:
    Fri, February 19, 2010
  • Jupiter Jack
    7850 Ruffner Ave Dept. 4000
    Van Nuys, California
    United States of America
  • Phone:
    800-777-4034
  • Category:

I ordered three Jupiter Jacks at $10.00 a piece on a special of by one, get one free, with free shipping.  The total cost for six should have been $30.00.  I received a total of 7 Jupiter Jacks at $40.00 with a shipping fee of $23.98.  In addition, I was charged $20.97 in shipping fees for three dashboard mounts, which I never ordered.  When I realize what a scam this company was running, I decided to ship everything back, return receipt, which cost me another $22.70.

I received a $50.00 credit on my charge card and was told I would not be credited the $24.95 in shipping fees for their botched order.  This scam has cost me a total of $47.65.  Still waiting for a supervisor to return my call.

I was unaware of how many people this company has scammed.  Something needs to be done about this! 


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