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  • Report:  #627686

Complaint Review: Just Answer.com

Just Answer.com Needed answer about toxicology report got nothing about that,charged me and are charging me again they have no contact info Internet

  • Reported By:
    Donna — Holden Louisiana United States of America
  • Submitted:
    Fri, July 30, 2010
  • Updated:
    Mon, August 02, 2010

I needed to know which was the most reliable a urine or blood toxicology report.They linked me with a Physicians Assistant that did not answer the question.They still charged me the $18.00 dollars and this month I see another charge for $18.00 dollars and I did not ask then another question.There is no info on how to contact them in any way so thats why I am here.Wish I had known about you then.Just to let you know the teller at the bank told me about you. So now I have to cancel my debit card and wait for another one to come in the mail.Thanks

1 Updates & Rebuttals


Adam-JAhelp

San Francisco,
California,
United States of America

Customer complaint

#2UPDATE Employee

Mon, August 02, 2010

Hello Donna,

I am sorry to hear about the inconvenience that you have experienced. You can reach us using the Contact Us link on our help page. Our customer support team is available 24/7.

Please let me know if there is anything I can do to assist you in getting your refund.

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