Print the value of index0
  • Report:  #12868

Complaint Review: Just Brakes

Just Brakes Close Call ripoff

  • Reported By:
  • Submitted:
    Wed, January 30, 2002
  • Updated:
    Wed, January 30, 2002
  • Just Brakes
    1108 S Dale Mabry Highway
    Tampa, Florida
    U.S.A.
  • Phone:
    813-250-0416
  • Category:

I should have read these testimonials before wasting my time, and risking my life and those of my family. A dramatic statement, yes, but read on and decide for yourself.

I admit am a cheap skate and wanted to believe that for under $100 my brakes would be done. Tire Kingdom quoted me $119 each for the front and rear. A reasonable price from a reputable company, but did I listen? NOOO!!! So Just s**t, excuse me, Brakes seemed like a deal. Oh, what greed will get you. Then the phone call came. As I should have known it would. "Hi, this is Felix, you need new front rotors at $125 each". (When asked how they can charge so little I was informed that they buy in quantity from the factory. Makes sense. Except rotors at NAPA are about 1/2 as much. But I'm a reasonable guy, even idiots need jobs, maybe their buyer just slipped through the cracks.) So I respond that with only 45,000 miles on the car, the rotors should still be good and that I am going to go to the Ford dealer and make him repair the car. I tried to sound angry but was scared to death that more damage could be done. (Any excuse to get my property away from these people.)

When I go to get my car, my new friend is not so friendly, and my car is still on the lift. I watch in horror as the mutant with the torque wrench tightens the lugs in a clockwise pattern, not in the cross pattern recommended in the owner's manual. But I have a mechanic not far away that I trust so I don't worry. Upon arrival at my mechanic, I watch and learn as he shows me that the lugs have already loosened in less than 4 miles. That another bolt behind the rotor was only hand tightened. That is dangerous and just plain stupid. Ultimately I spent $282 legitimate dollars for front brake pads, new rotors ($68 each) and an oil change.

By the way, the minimum thickness standards for rotors they use are wrong, at the extreme end of stringent or their micrometer is not calibrated corretly.

Just as a little test. Post your total bill. I understand that nobody gets out for less than $500.

Respond to this Report!