Complaint Review: JUST BRAKES

Hello,

I'm an old lady - I was actually afraid of the employee who took my order. I said yes to $275 estimate that he gave me to replace my car's brake pads before he actually looked at the car. I did not expect to pay $99.98 since I always knew that $99.98 price was impossible. I started to get upset when the guy called me indicating that it would be $475 since there was more things to be done. I said that I could not afford more than $275 - the price that we agreed upon. I told him that I would pick up the car and cancel the order. He said that I could not do that since I already agreed with the $275 and that he would fix the car for that price but would give no warranty - I reluctantly said yes. This guy was so intimidating and could have been a criminal at one point. Old ladies - please do not go there. By the way, the pads needed to be replaced again after 6 months.

Thank you.

Alison
SCOTTSDALE, Arizona
U.S.A.