Complaint Review: Just Brakes

I WENT IN ON THE 99.95 SPECIAL AND AFTER GETTING THERE THEY ASKED IF I HAD A FEW MINUTES TO WAIT SO THAT THEY COULD LOOK AT MY TRUCK BEFORE I LEFT , SO I WAITED . THEY CAME BACK AND SAID MY TRUCK NEEDED NEW BRAKES AND ROTORS , REPAIR TOTALING 600.00 AND SOME CHANGE . I DECLINED THE SERVICE AND ASKED ONLY FOR THE 99.95 SERVICE . I LEFT , 20 MINUTES GO BY AND THEY CALL ON THE PHONE TO TRY TO GET ME TO TAKE THE PACKAGE , AGAIN I SAY NO JUST DO THE 99.95 SERVICE . SO I HANG UP , AND THEY CALL AT 2:40 TO PICK UP MY TRUCK , I PAY THE BILL 110.08 BY CHECK AND I LEAVE , I DRIVE ABOUT 500 YARDS DOWN US 19 (VERY BUSY ROAD , MAIN HIGHWAY ) AND THE TRUCK IS MAKING ALL SORT OF NOISE , I CALL BACK , CAN YOU BRING IT BACK ? YES, IF I MAKE IT THERE ... WELL THEY DIDN'T TIGHTEN DOWN THE BOLTS THAT WENT INTO THE CALIPERS , SO I LOST ONE ALL TOGETHER AND THE OTHER ONE WAS BENT IN THE CALIPER .

SO THEY PUT SOME BOLTS IN AND SAID THEY WOULD ORDER TWO NEW BOLTS FROM TOYOTA , I WAS SCARED TO DRIVE ME TRUCK , SO I TRADED IT IN TWO DAYS LATER . I WILL NEVER GO TO JUST BRAKES AGAIN . I DID A STOP PAYMENT ON THE CHECK AND THEY PUT A HOLD ON MY ACCOUNT , SO THAT I WASN'T ABLE TO WRITE A CHECK ANYWHERE . THIS WAS VERY HARD BECAUSE I WORK FOR A BANK AND THAT WAS NOT COOL . SO I HAD TO PAY THE AMOUNT OF THE CHECK PLUS 30.00 FOR THE STOP PAYMENT PLUS A FEE FROM TELECHECK . TOTAL BILL NOW IS 165.08 .

Kimberly
34684, Florida
U.S.A.