Complaint Review: Just Brakes

I own a 2001 Ford Mustang with less than 50,000 miles on it. I needed maintanence on my brakes and I knew it, so I went to Just brakes for the special that is always advertised. Needless to say, that was just to get you in the door. The "mechanic" completed a brake inspection and told me that I needed all rotors replaced, the front and back brakes replaced and that my calipers needed to be replaced for the low price of $725.00. When I refused, he stated that because it was at the end of the day, they could complete the work for $650.00. I still declined and instructed them to put my car back together and I would go to the dealership.

The mechanic and his manager showed me some brake pads that were worn down on one side, stating that he want ed to show me what he discovered regarding my brake pads so I wouldn't think he was trying to get over. I told him I did not care, I would go somewhere else.

I watched him put the worn brake pads underneath the counter, which is where he probably got them from to begin with, because when I left I had brake pads on my car. Hmm!!!! How could those be the same brake pads from my car, and I left with my brakes doing the same thing as before I pulled in. I went to the dealership and discovered that only my front brake pads needed to be replaced and my rotors turned..... A whopping $179.00

Dana
Lilburn, Georgia
U.S.A.